Medical Center Hospital Supports Growth With Spok Enterprise Communications Suite

Beginning with Spok’s operator console solution, the implementation will continue with secure messaging, paging, on-call scheduling, web directory, andclinical alerting—all integrated to strengthen communications throughout the hospital. The ongoing goal is to simplify workflow communications as the organization grows for better staff efficiency and improved patient care.

“What we needed was an enterprise solution that would meet everyone’s needs, reduce overall cost, and cut down on maintenance redundancy,” said Gary Barnes, senior vice president and chief information officer for Medical Center Hospital.

Medical Center Hospital is a 402-bed teaching facility that serves more than 100,000 patients annually. Hoping to find ways to achieve more effective clinical communications, the team approached Spok for solutions as the organization grew and changed. “We wanted to avoid maintaining numerous systems, such as multiple databases, physician on-call lists, employee contact information, and schedules,” said Barnes. “We achieved our objective with Spok.”

Spok Care Connect® is a fully integrated communications platform that provides a range of solutions designed to seamlessly strengthen a healthcare communications infrastructure. Organizations can build on their existing solutions to meet changing needs.

About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in critical communications for healthcare, government, public safety, and other industries. They deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. Their customers send over 100 million messages each month through their Spok® solutions, and they rely on Spok for workflow improvement, secure texting, paging services, contact center optimization, and public safety response. When communications matter, Spok delivers. Visit them at spok.com or find them on Twitter @Spoktweets.

Spok is a trademark of Spok Holdings, Inc.