All events are in Eastern Time (ET) unless otherwise noted in the event description.

  • Event Information

    Description:

    While patients’ demand for instant access to information grows, intent-based chatbots, voice assistants and IVR systems cannot keep up with rapidly changing data. Adaptive Communications, including the application of machine learning, computational linguistics and natural language processing, is providing automated interactions at scale for health systems looking to thrive through change, delivering better patient experiences.

    This online focus group will cover the following topics:


    The typical reasons why intent-based voice and chat solutions might fail healthcare providers,, and how Adaptive Communications differentiates itself

    Use cases and measuring ROI

    Patients’ demand for instant digital services to be delivered via the channels of their choice, including call centers and websites

    The application of machine learning, computational linguistics and natural language processing towards the deployment and scaling of varying healthcare use cases

    The use of data scraping to supply real-time information from APIs, MRs such as Epic, and other verified sources such as the CDC and WHO

    Ahead of the presentation, find out more about Adaptive Communications at www.hyro.ai.


  • Event Information

    Providers are building their analytics practices in order to leverage predictive analytics across their enterprise. Join this session to explore a variety of powerful industry use cases and also share your perspectives and input directly with the product team. You'll have the opportunity to hear insights from other industry leaders on the use cases and analytics capabilities that have transformed their organizations and improved outcomes.

  • Event Information

    Finding the correct strategy to address your RCM needs is key. Join Dave Haight, VP of Advisory Services at athenahealth, to discuss the role of technology in supporting organizations as they manage a multitude of workforce changes and evolutions. Find out how health systems can improve revenue cycle operations and ultimately financial results through a combination of new people, process, and technology strategies. Learn best practices based on learnings from other provider organizations who have implemented new strategies and see how these efforts have enabled these organizations to meet their revenue cycle needs. Consult subject matter experts, learn to flex and scale, and drive efficiency in order to achieve your best results. 

    Learning Objectives:

    • Find out how to leverage RCM capabilities to improve revenue cycle operations and results 
    • Gain insights into industry best practices 
    • Learn about how a robust RCM strategy that covers people, process, and technology considerations can enable your business for growth 

    Speakers:

    Dave Haight, Vice President Advisory Services, athenahealth 

     

  • Event Information

    Medical devices are no longer just “BioMed’s problem”. IT, IS, BioMed, Supply Chain and more all have a need to understand what is connected to the network and what it’s doing. When connected devices are not used optimally, not deployed where they are needed, or are simply ‘lost’, it affects the entire organization. The current state is a complex and dis-integrated workflow that results in fixed-cost and variable-cost waste for the HDO. Medigate believes we can help solve this problem by providing a single - comprehensive - source of truth for the entire HDO to maximize their efficiency, through the proper application of connected device data. In this session, participants will share their perspective on solving this challenge and guide Medigate in our go-to-market strategy. 

    Learning Objectives:
    • Keeping device environment up to date   
    • IT’s role in delivering Operational Efficiency 
    • Compliance risks 
    Speaker(s):
    Samuel Hill Director of Product Marketing Medigate

  • Event Information

    Digital adoption is on a rise in the healthcare industry with a focus on: leveraging data to provide personalized care, solutions to improve experience for providers and patient, all the while ensuring security of data and efficiency of operations. COVID-19 has further accelerated the need for virtualized care delivery and humanized experiences. Technology players have become a key stakeholder in the healthcare ecosystem to enable these changes and allow providers to focus on their primary priority of high quality care delivery.

    With the exponential increase in healthcare data, one key enabler of personalized care delivery has been Advanced analytics and Artificial Intelligence (AI). While AI has made its way to multiple applications across financials and operational workflows, its enterprise adoption for personalized clinical interventions has just begun. The key ingredients of successful adoption of AI have shown to be identification and execution of focused use cases with speed-to-value.

    In this session, we will explore the current technology imperatives of Healthcare CIO’s along with their path to adoption of AI in their organizations. We will also explore the challenges and barriers they face with digital adoption. Finally, we will discuss an AI framework from ideation to implementation, designed to promote scalability and speed-to-value.

  • Event Information

    The shift from volume based to value-based payment models has made Clinical Data Integration (CDI) an imperative for all payers. A sound CDI strategy is crucial for payers to acquire, integrate, utilize and share clinical data to mitigate risk, increase workflow efficiencies, improve provider engagement, optimize revenues and drive overall member health outcomes.
    In this presentation, experts from Presbyterian Healthcare Services and CitiusTech will talk about CDI implementation best practices and how close coordination between business, data and technology teams helped with smooth execution of deliverables aligned with business success criteria.
    The presentation will also cover key use cases and business benefits across quality management, risk management, utilization management, care transitions, revenue leakages and regulatory compliance (HEDIS, Star).
    The CDI strategy and solution discussed in this presentation can be replicated for other healthcare organizations with similar needs and challenges. The implementation details will have to be tailored based on business and technology landscape.
    Key learning Objectives include:
    1) Significant drivers and opportunities for CDI
    2) CDI implementation approach and best practices
    3) How CDI can help better manage contractual risk and revenue leakages
    4) How CDI can help improve operational efficiencies, provider and member engagement

  • Event Information

    Nearly every device in a Healthcare Delivery Organization requires network connectivity but traditional IT security tools and security models aren’t designed to provide visibility into and vulnerability management of all your digital assets. Tools coupled with the right staff, structure and systems.

    Learning Objectives:
    • Security models designed for asset visibility.
    • Vulnerability management of digital assets.
    • Implementing a structure and systems for vulnerability management
    Speaker(s):
    Kathy Tardy, Security Project Manager, First Health Advisory 

  • Event Information

    Securing medical devices and IoT from cyber attacks is becoming an ever-higher priority for all types of healthcare delivery organizations. With the financial pressure of declining reimbursements for healthcare, wage inflation, and an extremely tight labor pool for qualified resources, ensuring that

    Learning Objectives:

    Understand the current employee skills gap that most HDOs have and the challenge to fix them
    Learn how HDOs can build out a framework to support the security of medical and IoT security
    Best practices in operationalizing IoMT security in a resource-constrained environment
    Learn how HDOs can build out a framework to support the security of medical and IoT security
    Learn how HDOs can build out a framework to support the security of medical and IoT security
    Learn how HDOs can build out a framework to support the security of medical and IoT security

    Speaker(s):
    Jeremy Linden BSE, Sr. Director, Product Management at Asimily, Inc.
    Matt Dimino MBA, CISM, HCISPP, VP of Advisory Services, OT & Security, First Health Advisory

  • Event Information

    While spending on cybersecurity is increasing for many healthcare orgs in 2022, the investment is likely not enough to keep pace w/ rapid digitization & the growing number of cyberattacks occurring across the industry. To ensure they are optimizing the budget they have, leading organizations are analyzing cyber risk across the enterprise to drive effective risk management decision-making. A comprehensive risk analysis can tell an org. not only where it has the most highly rated cyber risks but also what the most common control deficiencies contributing to those risks are. We will review the main elements of effective risk analysis and discuss how it can enable healthcare leaders to make better-informed decisions about the level of investment needed to reduce cyber risk & where to apply it. 

    Learning Objectives:

    • Understand how to make effective risk-based decisions about cybersecurity 
    • Review techniques for efficiently analyzing cyber risk across the enterprise 
    • Gain insight on how to optimize cybersecurity investment 

    Speakers:

    Jon Moore MS, JD, HCISPP Senior Vice President & Chief Risk Officer, Clearwater 

     

  • Event Information

    It’s no secret that the COVID-19 pandemic has accelerated consumerism across healthcare settings, with patients increasingly expecting providers to adopt new communication tools. At the same time, many organizations operate within a reality of limited resources and burnout across frontline staff members. A key opportunity facing healthcare leaders is how to effectively use technology to solve “last mile” communication challenges by reaching patients and engaging them in ongoing care – without creating additional stress for clinical support staff. We’ve seen that sustained success in using digital solutions requires a platform approach that fits within existing staff workflows, integrations to bring in relevant data, the flexibility to adapt to the patient’s preferred channel, among other factors. In this session, we will discuss topics including: - Factors that drive value when adopting a patient outreach platform - How leaders weigh the pros and cons of vendor vs. DIY solutions - Experiences and preferences across tier-based, a la carte, and usage models - Opportunities for the future of clinical and administrative patient communications


    Speakers: 

    Jordan Peacherer, VP, Strategy and Operations, WELL Health 

    Paige Goodhew, Director, Product Marketing, WELL Health 

  • Event Information

    IBTE: Innovations at Monument Health
    Speaker: Stephanie Lahr, CIO, CMIO, Monument Health
    Date: January 12, 2022

  • Event Information

    Recognizing a need to focus on reduction of clinical variation and unsupported utilization, BayCare Health System (BCHS) embarked on a journey to improve efficiency, cost, and outcomes while offering more streamlined care.

    Learning Objectives:

    • Learn from BayCare on how redesigning and reimagining care delivery can improve efficiency, cost, and outcomes within the health system.
    • Learn how care across the continuum helps provide the right care, in the right place, at the right time, and at the right costs
    • Discover how BayCare optimized workflow to reduce clinical variations and unsupported utilization.

    Speakers:

    Alan Weiss, CMIO, Vice President, Baycare Health System 

     

  • Event Information

    IBTE: Telephony – A Burning Platform
    Speaker:  Scott MacLean, CIO, MedStar Health
    Date: January 20, 2022

  • Event Information

    A transition to Epic, coupled with M&A growth, builds an inventory of legacy applications to rationalize. Follow the path of NYP CIO, Dan Barchi, to consolidate data from disparate silos, integrating with Epic, to achieve “one record.” Guidance for those facing similar data challenges will be shared. 

    Learning Objectives:

    • Learn about application rationalization and data archiving best practices to reduce cost, risk, and complexity
      Understand partner, tool, and resource requirements to efficiently manage down a legacy system inventory
      Realize benefits of Epic integration with historical records for improved clinical, HIM and rev cycle workflows

    Speakers:

    Daniel Barchi, CIO, New York-Presbyterian

    Chif Umejei, VP, New York-Presbyterian 

    Shruti Nayar PMP, CSM, Project Manager, New York-Presbyterian 

  • Event Information

    IBTE: Innovations at Baptist Health
    Speakers: Aaron Miri, Chief Digital & Information Officer, Baptist Health
    Date: January 28, 2022